| Author |
Message |
    
Mayor513
Member
Username: Mayor513
Post Number: 88
Registered: 3-2002
| | Posted on Wednesday, May 17, 2006 - 11:43 pm: | 
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--Hi, all. Sometimes, good customer service is hard to come by, and I just wanted to brag on the great service I got from Magnum/RF Limited. I had a Mini Magnum (15 watt PEP version) that I wanted upgraded to the new 30 watt (ERF-2030 final transistor) version. So, I emailed Magnum/RF Limited and in a timely fashion, received an email from Mr. Sam Lewis (the owner of Magnum/RF Limited) with instructions on where to send the radio.
--From the time I sent in my radio to the company to have it upgraded, to the time it arrived on my front door, was only about 14 days give or take. Fast service, indeed. I know that Mr. Lewis is probably a busy man, but it was nice to actually speak with the owner...something I was NOT expecting. I now refer my friends to the Magnum line of radios. |
Dale
Intermediate Member
Username: Dale
Post Number: 395
Registered: 12-2002
| | Posted on Thursday, May 18, 2006 - 9:26 am: |
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when ya did that did you have the 11meter mod done when ya sent it 2 him.and if ya did was it sent back 2 ya with the mod still intact |
Tech808
Moderator
Username: Tech808
Post Number: 10024
Registered: 8-2002
| | Posted on Thursday, May 18, 2006 - 10:23 am: |
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Dale,
The Conversion is approved by Sam at Magnum and does not void the factory warranty and they will not change or alter the settings the owner has.
You will see below that the owner can set it for what ever band coverage they want.
Hope this help's
Lon
Tech808
CEF808
N9CEF
CVC#2 |
Dale
Intermediate Member
Username: Dale
Post Number: 397
Registered: 12-2002
| | Posted on Thursday, May 18, 2006 - 5:58 pm: |
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ok thats nice 2 know.always worry when gotta send it to factory.cause ive seenin past were people sent radios 2 factory came back without 11meters |
Therealporkchop
Advanced Member
Username: Therealporkchop
Post Number: 693
Registered: 11-2002
| | Posted on Thursday, May 18, 2006 - 6:51 pm: |
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How do you get 400 channels outta that little radio with such a small display? How do you know what channel you are on? |
Mayor513
Member
Username: Mayor513
Post Number: 92
Registered: 3-2002
| | Posted on Thursday, May 18, 2006 - 7:21 pm: |
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--PorkChop, there is a "Call" button on the front of the radio that, after modification, serves as a band selector. You just press it to go to the corresponding band you want. Letters "A" through "J" appear. "E" band is regular CB frequencies for instance. The radio is hard to beat if you are wanting something basic. 25.165-29.655 if you do the 400 channel mod. |
Tech808
Moderator
Username: Tech808
Post Number: 10030
Registered: 8-2002
| | Posted on Thursday, May 18, 2006 - 7:29 pm: |
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Therealporkchop,
Just print this page from my Review I am working on and save it. 
 |
Mayor513
Member
Username: Mayor513
Post Number: 93
Registered: 3-2002
| | Posted on Thursday, May 18, 2006 - 7:46 pm: |
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--Tech808, where is your review on this radio? I looked under "Subscriber Preview" and then "Reviews", but didn't see it. Maybe I just overlooked it, haha. Thanks. |
Tech808
Moderator
Username: Tech808
Post Number: 10032
Registered: 8-2002
| | Posted on Friday, May 19, 2006 - 12:02 am: |
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Mayor513,
I apologize, as I thought I had it completely finished before my stroke and noticed it still needs some more information added before the Forummaster can post it.
I have also edited my post above to read:
Just print this page from my Review I am working on and save it.
Sorry,
Lon
Tech808
CEF808
N9CEF
CVC#2 |
Drexel
Junior Member
Username: Drexel
Post Number: 23
Registered: 1-2004
| | Posted on Thursday, May 25, 2006 - 11:22 am: |
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Mayor513.
I would like to second your opinion of Mr Sam Lewis at RF Limited. Have had to call on him several times in the past and he has answered the phone, helped solve the problem on the spot and did do exactly what he said he was going to do and on time too. He has also helped a lot on this forum...Great Guy.. |
20mg355
Junior Member
Username: 20mg355
Post Number: 24
Registered: 6-2004
| | Posted on Thursday, June 08, 2006 - 9:10 am: |
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I would just say thank you to Mr Sam Lewis.
I orderd a stock mic,mobile bracket and a dc cord for my 2nd hand Magnum S9. The parcel was sendt the day after my order (june 3rd), and arrived on my door step less then 1 hour ago.
Only one thing to say !! great customer service !!
Yours Sincerly
355 |
Navyrebel782003
Intermediate Member
Username: Navyrebel782003
Post Number: 188
Registered: 12-2004
| | Posted on Friday, June 09, 2006 - 9:28 pm: |
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Mr. Lewis is a great guy, I have called him once with a question about adding talk back to my blue face 257 and he told exactly what I needed and where to get it, from the guy that designed and the way he talked, for the 257, could be wrong, but yes, he is a great guy, like Tech808 has said many times before, where else can you call a company and talk to the owner directly, gotta love Magnum.
James
CEF#590
CVC#49
Va Beach |
